Nothing is more frustrating than trying to teach someone something, and they just don’t get it or take action on it. After all, the job of a leader is to get people to do something, not simply to know something. You can get people to act by a variety of methods: demanding, coercing, guilting, shaming, pleading, motivating, inspiring, convincing, reasoning, tricking, etc. However, the best ways to get people to do something focus on helping them see outside the box – to think expansively about themselves, others, and the opportunities in front of them.
As a leader, it’s imperative that you know the challenges your team or clients face. (For the purposes of clarity, within this article, I’ll refer to those that you lead as your “followers”.) Here are three common, but very critical, life and business skills that followers, especially Millenials and Gen Xers, need to improve today, plus suggestions on how you get them to see outside the box on each one…
1. Clear communication skills. Many people grow up in families plagued by communication gaps, so it’s not surprising that they lack communication skills as adults. People often imagine that they know what the other person means. Between the two extremes – droning on without revealing anything or speaking cryptically and leaving out critical information – there is a sweet spot of communicating with clarity and completeness of thought.
Help your followers see that clear communication stems from respect for others, acknowledging that everyone has something of value to offer. When they understand they have a common purpose, they’ll want to give all the relevant information others need to excel in their portion of the job.
2. Self-worth and self-motivation. People internalize too much – they confuse doing something with being something. As a result, they don’t trust themselves; they constantly wait for others to tell them what to do. Through your words and actions, you can intentionally plant seeds of growth that replace their limiting doubts.
Help your followers develop mindfulness, so they can assess themselves accurately. Let them see that you believe in them. As you guide them from the sidelines, reinforce that each step forward is important. This will add to their self-confidence and self-trust.
3. Critical thinking. Critical or analytical thinking requires a person to slow down and gather information and then see its importance in relation to other information. It involves recognizing the cause and effect of a certain course of action. It takes a lot of effort to weed out irrelevant information and distill the important information into actionable and insightful recommendations.
Help your followers become more curious by encouraging them to have the self-discipline to dig deeply. They do this by asking “why?” over and over, until the subject is thoroughly understood. Make sure they ask “why?” from their own standpoint and also from an opposing viewpoint. This will help them become aware of any biases they might have.
These simple, but powerful, suggestions can help you get your followers to finally take action and do something with the training you give. Are you striving to improve your leadership skills? What challenges you the most? Please come over to my Facebook page and share your thoughts. Also, in September, my colleague Louise Santiago and I are hosting “Women, Wisdom & Presence – Evolving our presence in the world” in Mindo, Ecuador. Together, we’ll explore how to recognize, name, and support the leader within. Please feel free to contact me with any questions.