“I feel so comfortable with her. She really gets me.” “I just met her, but it feels like we’re old friends already.” Have you ever felt this way about someone? Maybe it was with a coach, therapist or mentor? They instantly put you at ease and you’re sharing things you never thought you would with a relative stranger. How do they do it? This skill is called building rapport. You can learn to build rapport with clients (or anyone else!) by mastering the NLP (neuro-linguistic programming) techniques mentioned below. They’re easy, but they do take practice.