“Treat people as if they were what they ought to be, and you help them become what they are capable of being.” ~ Johann Wolfgang von Goethe
Nothing is more frustrating than trying to teach someone something, and they just don’t get it or take action on it. After all, the job of a leader is to get people to do something, not simply to know something. You can get people to act by a variety of methods: demanding, coercing, guilting, shaming, pleading, motivating, inspiring, convincing, reasoning, tricking, etc. However, the best ways to get people to do something focus on helping them see outside the box – to think expansively about themselves, others, and the opportunities in front of them.
As a leader, it’s imperative that you know the challenges your team or clients face. (For the purposes of clarity, within this article, I’ll refer to those that you lead as your “followers”.) Here are three common, but very critical, life and business skills that followers, especially Millenials and Gen Xers, need to improve today, plus suggestions on how you get them to see outside the box on each one…
1. Clear communication skills. Many people grow up in families plagued by communication gaps, so it’s not surprising that they lack communication skills as adults. People often imagine that they know what the other person means. Between the two extremes – droning on without revealing anything or speaking cryptically and leaving out critical information – there is a sweet spot of communicating with clarity and completeness of thought.
Help your followers see that clear communication stems from respect for others, acknowledging that everyone has something of value to offer. When they understand they have a common purpose, they’ll want to give all the relevant information others need to excel in their portion of the job.
2. Self-worth and self-motivation. People internalize too much – they confuse doing something with being something. As a result, they don’t trust themselves; they constantly wait for others to tell them what to do. Through your words and actions, you can intentionally plant seeds of growth that replace their limiting doubts.
Help your followers develop mindfulness, so they can assess themselves accurately. Let them see that you believe in them. As you guide them from the sidelines, reinforce that each step forward is important. This will add to their self-confidence and self-trust.
3. Critical thinking. Critical or analytical thinking requires a person to slow down and gather information and then see its importance in relation to other information. It involves recognizing the cause and effect of a certain course of action. It takes a lot of effort to weed out irrelevant information and distill the important information into actionable and insightful recommendations.
Help your followers become more curious by encouraging them to have the self-discipline to dig deeply. They do this by asking “why?” over and over, until the subject is thoroughly understood. Make sure they ask “why?” from their own standpoint and also from an opposing viewpoint. This will help them become aware of any biases they might have.
These simple, but powerful, suggestions can help you get your followers to finally take action and do something with the training you give. Are you striving to improve your leadership skills? What challenges you the most? Please come over to my Facebook page and share your thoughts. Also, in September, my colleague Louise Santiago and I are hosting “Women, Wisdom & Presence – Evolving our presence in the world” in Mindo, Ecuador. Together, we’ll explore how to recognize, name, and support the leader within. Please feel free to contact me with any questions.
“Become the kind of leader that people would follow voluntarily, even if you had no title or position.” –Brian Tracy
Have you ever wondered if you have what it takes to be a leader? Perhaps other people think so, but how can you know for sure? And if you’re not a natural born leader, does that mean you shouldn’t pursue leadership skills? Absolutely not! Leadership is all about people and relationships, which is the fabric of life.
That’s why I firmly believe everyone’s life is enhanced by developing the four following skills that every natural born leader displays…
1 . Natural born leaders want to help other people excel. When someone has mastered a skill, their self-confidence and productivity skyrockets. They become enthusiastic and more invested.
The challenge: But what happens to you when you see someone excel at something that you don’t? Do you panic because it feels like you’re losing control? Does a competitive personality make it hard for you to see someone excel above you? Do your own insecurities make you want to sabotage or cut others down, so they can’t become better than you?
The solution: Leadership greatness takes “you” out of the equation and concentrates on seeing the value of helping others to progress to mastery.
2. Natural born leaders make trust-building a priority. Trust is built on integrity. People need to know where they stand with you.
The challenge: But what if you can’t stand up for what you believe in? One day you let things slide, whereas the next day you make a huge issue over it. And if things don’t turn out as you expect, you run away either physically or mentally? Maybe you even have a “do as I say, not as I do” attitude toward some things.
The solution: Leaders with integrity are seen as consistent, dependable and accountable for their actions, which makes people feel safe. Trust ensures that teams collaborate at a very high level.
3. Natural born leaders fine-tune their instincts and intuition. Before anyone else sees it, they can sniff out signals and trends in their environment.
The challenge: But what if your focus is just getting through today, without much thought of tomorrow? You also struggle because you can’t read people very well.
The solution: Inspirational leaders use empathy and NLP skills to notice how people react and respond, which helps them interpret the verbal and nonverbal communication correctly. They can detect shifts in the “climate” of the room. This gives them the advantage of intuitively knowing the best timing for an appropriate course of action.
4. Natural born leaders want to make a real difference. When you’re on a mission to make the lives of others better, your enthusiasm is contagious.
The challenge: But what if you have great ideas, but can’t communicate them well enough to bring others on board? You don’t know how to translate those ideas into systems, processes and procedures that others can sustainably follow.
The solution: Extraordinary leaders know how to share their vision in a way that fully engages and energizes others. They structure the business in way that helps the team align with that mission. They specifically design jobs to inject purpose and meaning into the work.
Are you facing specific challenges that make it hard for you to develop or improve your leadership skills? My colleague Louise Santiago and I are hosting “Women, Wisdom & Presence – Evolving our presence in the world” in Mindo, Ecuador. Together, we’ll explore how to recognize, name, and support the leader within, and identify ways to live differently, love fully, and be, wholly, who we are meant to be. Please feel free to contact me with any questions. (We’ll be arriving on September 5th and leaving September 11th.)
“Each person must live their life as a model for others.” ~ Rosa Parks
When you look at a powerful, inspiring leader, you’re seeing the results of her years of growing into her leadership skills. Behind her polished appearance are tears, disappointments, frustrations, and hard-learned lessons. She has experienced hiccups in her plans, inadequacies in her preparation, and unseen circumstances that sidelined her attempts. But she kept striving to improve until she achieved excellence. You can do the same by applying the principles of thoughtful leadership.
How the principles of thoughtful leadership can make a good leader into an excellent leader…
Practice. Every skill is learned through practice; the same is true of leadership. Even if you don’t think you have a natural ability to lead, you can practice, practice, practice, until it becomes a part of you.
A major area to work on is your ability to make decisions quickly and wisely. You may be good at quick decisions, but are they always good ones? If not, don’t give up. Lean into decision-making. View each decision as a practice run and pay attention to the consequences. Ask yourself why it turned out well or why it didn’t. That’s how you learn, if you don’t take yourself too seriously.
There’s a lot of wisdom in the advice to “fail early and fail often,” even though I don’t think of anything as failure. Life is a journey full of lessons, because often you’re making decisions on incomplete or contradictory information. It’s what you learn that matters. Along the way, it’s also important to practice self-forgiveness, gratitude, and other somatic practices.
Lead from Different Directions. If you think a leader can only be the person out in front, like a controlling CEO or president, then it’s time to rethink your definition of leadership.
Thoughtful leaders don’t need to control everything. They recognize the talent of the team, and they encourage the most qualified person to run with a project or initiative. They step out of the way and guide from the background, when needed.
I love how the National Outdoor Leadership School describes the four approaches to leadership. As a designated leader, you take responsibility for the group and keep it on track. But you often ask your active followers to participate in group decisions, as their input gives you a clearer picture. Everyone on the team helps each other as peer leaders. And everyone carries their own weight because they exercise self-leadership and remain organized and motivated.
Be a Team Player. It’s more important to build solid relationships within your organization than “getting the job done,” if that means trampling on your team cohesion. It’s not always easy to effectively resolve conflict among a diverse group of people, but if you show you’re willing to roll up your sleeves and work alongside them, or you’re willing to fill in for them when necessary, that goes a long way to building a “collaborative, family feeling.” This approach fosters a spirit of understanding, communication, motivation, and even a sense of humor.
Stay Calm. Maintaining flexibility under adversity is another vital leadership skill. Embodied leaders don’t become leaders despite those adversities. They’ve become leaders because they used those adversities to their advantage.
There may be times you may want to throw in the towel, but a wiser course is to weigh your options. Ask yourself, “if I do that, what good will it do? …what harm will it do?”
Trying to control everything leads to burnout faster than anything. Learn to let go of things you can’t control, and become comfortable with changes. Maintain your composure and calm, as you switch on your problem-solving skills.
Develop the presence of mind to look past the immediate disaster/challenge/distraction and focus on the most important task at hand. You can’t afford to panic or become paralyzed with fear. It’s only by embracing discomfort that you can purposefully expand your comfort zone.
Disconnect to Reconnect. Technology is sapping our ability to analyze, strategize and dream big. We must remain connected to nature. You’ll find that regularly immersing yourself in nature removes distractions so you can make decisions for the right reasons.
Are you ready to claim the leader within you? My colleague Louise Santiago and I are hosting “Women, Wisdom & Presence – Evolving our presence in the world” in Mindo, Ecuador. Together, we’ll explore how to recognize, name, and support the leader within, and identify ways to live differently, love fully, and be, wholly, who we are meant to be. Please feel free to contact me with any questions. (We’ll be arriving on September 5th and leaving September 11th.) It’s going to be a wonderful, life-changing experience.
“I don’t think anyone ever gets completely used to conflict. If it’s not a little uncomfortable, then it’s not real. The key is to keep doing it anyway” ~ Patrick Lencioni
“I hate conflict! I prefer to let them do what they want, rather than make a scene…even if it means I feel like I destroy a little bit of who I am each time.” Is that how you feel about resolving conflicts? Many people do. They question whether it’s even possible to resolve some conflicts peacefully.
It’s worth the effort. Learning to successfully manage conflict will help keep you healthy and happy. Of course, it’s easy to say, “Just tell them how you feel.” But when you’re the one feeling cornered or threatened, it’s not easy to think rationally and remain calm.
So what’s the secret to resolving conflicts peacefully and getting the best outcome?
First, we need to identify conflict for what it is and what it isn’t. It’s not a challenge. It’s not a declaration that you’re unloved. It’s not a put down. It’s not an assessment of your worth.
It is a different point of view. And that’s something we can welcome, for it helps us expand our own thinking and way of being. That being said, there are times when a person will cause conflict with the intention to hurt you. When that happens, walk away from that kind of conflict, shake it off, and put that burden back on the shoulders of the instigator where it belongs.
Conflict becomes scary and draining when we attach the wrong significance to it. Emotionally charged circumstances often cause us to react badly to conflict. That’s why it’s so vital to practice mindfulness to mentally take a step back, observe without judgment and release the tension. Then you can use the following process to resolving conflicts peacefully….
Remind yourself that being right isn’t the issue. Handling conflict isn’t about being right or wrong – that only creates barriers. When you push your point of view as the only right one, you may win the battle (the disagreement), but you’ll lose the war (the relationship). If you tend towards being competitive, now is the time to remove that element from the situation. Instead, switch your focus to finding a peaceful resolution you can both live with.
Turn on your listening skills. Our talking, shouting or interrupting accomplishes nothing. Rather than talking at someone, learn to talk with them. That means only responding after you’ve listened deeply. You don’t have to agree with what’s said. Just acknowledge how the other person thinks and feels. Remember that a kind touch goes a long way toward improving communication. (You can learn more about listening skills on my other website The Institute for Professional Leadership.)
Breathe deeply and maintain your calm. Calmness enables you to clearly articulate your thoughts. There’s nothing wrong with saying, “This upsets me. Give me a moment to catch my breath, so we can resolve this peacefully.” If you have to, ask for a break, promising that you’ll revisit it later in the day. Avoid putting it off until tomorrow, because that allows room for festering.
Be forward thinking. Dredging up and using the past as a weapon is not productive. Let it go. Be mindfully in the moment, step back and see the big picture of what’s happening right now.
Set your intention for a peaceful resolution. Visualize the desired outcome and mentally map out all of your options. Be honest with yourself about what your true intention is. If you’re hanging on to a little bit of wanting to get even, to hurt them like they hurt you, it’s going to manifest itself. With a clear intention to make peace in your relationship, you’ll look for common ground.
Focus on WE, not me. Find a solution that serves both of you. Use words that show you’re invested in a mutually beneficial solution. For example, “What can WE do to…?”
Viewing conflict resolution as a system helps you create a plan for productive communication. The other person may not always respond in kind. Nevertheless, by taking the higher path, you’ll create an atmosphere that’s more conducive to successfully resolving conflicts peacefully.
If you’d like help in creating a calmer, peaceful life, please feel free to contact me and schedule an “Unlocking Your Potential” 30-minute complimentary consultation (in-person, by phone or via Skype).
“Your need for acceptance can make you invisible in this world. Don’t let anything stand in the way of the light that shines through this form. Risk being seen in all of your glory.” ~ Jim Carrey
It’s normal to want to be loved, to fit in, and to be accepted. We care what other’s think. That’s why we all do the dance of give and take – we’re trying to find our place in our family, the workplace, our community and the world. And if you start from a grounded, well-balanced sense of self and others, it isn’t so difficult to stand up for yourself, celebrate the unique person you are, and be your own woman.
The imbalance comes when we care too much, at the expense of what we hold dear. This leads to being a people pleaser, which is something that women especially struggle with.
Have you noticed how fear of rejection or conflict makes you shrink back from letting others see who you really are? You might mistakenly think that if you never make waves, if you agree with everything, if you always change your plans to accommodate others, if you always say “yes” even when your gut is screaming “NO!” then you’ll be loved instead of rejected.
This kind of desperation for love and approval ultimately hides the unique person that you are. It’s unrealistic, exhausting, and can irreparably damage your health. It can’t work, because you won’t love yourself. And when you don’t love yourself, you can’t love others. And when you’re so intent on getting love rather than showing love, your desperation repels the very people you want to please.
The good news is that you can regain your balance and learn to love yourself as you are and be strong enough to speak your own truth at all times. Does that sound out of reach for you? Let me assure you, it isn’t. You can celebrate the unique person you are now and fully embrace the person you want to become in the future.
How to reclaim the real you…
First off, it’s vital to identify the factors that have thrown you off balance. This involves digging into the past. That takes courage and willingness to be vulnerable. But you don’t have to put on a brave face any more. Mindfully peel back the layers, like peeling an onion. Yes, there will be tears, but think of the end results – you’ll discover the perfect sauce for a joyful life.
Most often the root of the problem can be traced to things that trigger your guilt and shame. These self-destructive emotions feed on your worries, insecurities and fears. They tell you that you’re not good enough…that you don’t deserve good things. Everyone else deserves it, but not you.
Guilt and shame have three major lies you might be buying into:
Lie #1 – It’s selfish to put yourself first. That’s a lie because you won’t have the physical, mental, emotional or spiritual strength to care for someone else, if you haven’t taken care of your own needs first. You will never have the confidence and belief in yourself to help others. Self-love is an essential step to being the truly amazing person you’re meant to be. Accept that you are a unique person with talents and opinions the world needs.
Lie #2 – You’re stupid and ungrateful to turn down any opportunity. That’s a lie because you simply can’t do everything that comes your way. There isn’t enough time in the day or energy in your body. We all have to make choices and that means saying “no” to something, so you can say “yes” to something more important. Remember, you’re allowing someone else, who would really enjoy the opportunity, to step up. So embrace the fact that it’s a kindness to say “no.”
Lie # 3 – You’re going to cause a scene, create conflict, and hurt someone if you say “no.” That’s a lie because you are not responsible for how others react. Oftentimes we blow things out of proportion and envision the worse case scenario. In reality, the other person usually shrugs, says “okay” and moves on. It’s not that big of a deal. If they cause a scene or conflict, that’s on them. It’s not you. It’s them.
It’s time to stand up for yourself, stop being a people pleaser, and celebrate the unique person you are now and who you’ll become in the future.
- Make time for what’s important to you.
- Think about a request before answering.
- When you say ‘no’, do it confidently because that’s how you really feel.
- Don’t take responsibility for the other person’s reaction.
- Don’t relive your decision or stress about it for hours afterwards.
- Don’t look for hidden meanings or attach significance that isn’t there.
Your worth does not hinge on acquiescing. Do you believe that? No matter what you decide, you have no reason to feel guilt or shame. You are worthy of your place on this planet. You are an amazing human being, a unique person with gifts and talents that contribute to making this world a better place.
In today’s busy world, it’s easy to lose sight of what makes you a unique person. I’m here to help you gain more clarity. Please contact me and schedule an “Unlocking Your Potential” 30-minute complimentary consultation (in-person, by phone or via Skype).